Wednesday, September 14, 2011

New contacts, better service?

When I reacted the phone number they passed on is not in use I received the following mail :


Dear Mr. PETER CROUGHS,
referring your request we invite you to contact importer
BENELUX  Piaggio Vespa B.V. - Postbus 5687 4801 EB BREDA      
TEL: +31-(0)76-5782750
FAX: +31-(0)76-5782769
Kind regards
I used this email adres and did send an invitation to read this blog to know the story ...
I wonder if it will help.

CU
Peter
Aprilia Customer Service
Geplaatst door PCR C.I. op 9:36 PM
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1 comment:

  1. BBManaDecember 29, 2011 at 9:44 AM

    Hello,
    I'm also a Mana user, with 18000km at the dashboard;
    Recently, my dashboard show me BELT, so i order a new one and set an appointment to make the 20K check-up.
    But my garage... could'nt remove the belt. It appears that they dont have a tool power enough to remove it...
    So i'm in search for another garage, but in the meantime the red warning light up, i've alternate BELT / GEAR indication, and i can't start my engine with the stand down. No RAIN indication on the dashboard... I hope i'll find soon a garage that could fix this.
    Thanks a lot for this blog, it show a real issue with Aprilia : their customer care is really deficient.

    ReplyDelete

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